Cancellation policy

Pre-Orders

Some items in our store may be available as pre-orders. This policy explains how you can modify or cancel such purchases.

When you place a pre-order, you are purchasing a product that is either out of stock or not yet released. Pre-orders are charged in full at checkout, and your order will be fulfilled once the product becomes available, usually within 5 to 10 working days.

You may cancel a pre-order that has not yet been fulfilled. Once the order has been fulfilled (shipped or made available), it can no longer be canceled. However, you may still request a refund in accordance with our Returns Policy for returns and refunds.